jitabet Responsible Gambling
Gambling is enjoyable only when it stays in control. jitabet believes every player has the right to manage their own play — by setting limits, staying aware, and seeking help when needed.
Gambling is entertainment, not a business
The main purpose of online betting and casino games should be entertainment. When someone becomes anxious about winning or losing, or loses focus on family or work, it is a sign that their gambling is heading in a problematic direction. jitabet wants every member to use the platform in a healthy and aware manner.
Our Terms and Conditions cover responsible gambling in detail — including procedures for account suspension, limit changes, and self-exclusion. Reading this page will show you how to keep yourself and those close to you safe.
Set a budget before you play and commit to not spending beyond that amount. Placing larger bets on impulse to recover losses usually makes things worse. Take breaks, spend time on other activities, and do not let gambling become the sole focus of your life.
Set your own limits
jitabet provides several tools that let you control how much you play and how much time and money you spend.
Deposit Limit
Set a maximum amount you will deposit per day, week, or month in advance. Decreasing a limit takes effect immediately; increasing one takes a little time to process.
Session Time Limit
Set how long you will play in a single session. When the time is up, the session ends automatically so you do not spend far more time than intended.
Self-Exclusion
Choose self-exclusion to close your account for a set period or permanently. During this time, no activity — log in, betting, or casino — will be possible.
Bet Limit
Set the maximum amount you will place on a single bet. This helps prevent impulsive large bets and keeps your bankroll going longer.
Cool-Off
Take a break of a few days without taking the stricter step of self-exclusion. While Cool-Off is active, logging in to your account is not possible.
Transaction History
View your full history of deposits, bets, and withdrawals. Having a clear picture of your spending makes it easier to make informed decisions.
Limit Setting Request
After filling in this form, send it via our 24/7 live chat or contact us at the support email.
Warning signs of a problem
If you notice any of the following signs in yourself, stop and seek help.
- You are placing bet after bet to try to recover lost money and cannot stop.
- You are hiding your gambling from family or friends, or lying about it.
- You are using money meant for daily expenses, bills, or debt repayment for betting.
- You are gambling for hours while neglecting work, studies, or family responsibilities.
- You feel restless, irritable, or anxious when you are not gambling — it feels like a necessity.
- Your sleep, eating, or health is declining and you cannot identify the reason.
- Someone close to you has expressed concern about how much you are gambling.
If any of the above sounds familiar, do not blame yourself — this is a health issue and seeking help is a sign of strength. Contact our support team or speak to a family member or professional counsellor.
jitabet's Commitment
Age Verification
Every account's age is verified at registration. No one under 21 is given access to play under any circumstances.
Data Protection
Your personal and financial information is secured through SSL encryption. You can read more about this in our Privacy Policy.
24/7 Support
Contact us via live chat or email support at any time of day. Help is available in both Bengali and English.
Limit Enforcement
When a player requests a deposit limit or self-exclusion, jitabet implements it promptly. We do not place profit above player welfare.
Minor Protection
Keep underage family members away from your account. If in doubt, enable parental controls on your device and do not share your password.
Where to get help
Problem gambling is a mental health issue that can affect some people's lives. Help is available through the following channels:
jitabet Support
Contact our 24/7 live chat at any time or write to the support email. You can get help in Bengali on limit setting, self-exclusion, or any account-related matter.
Email: [email protected]
Family and Friends
Talk to a trusted family member or friend. Support from someone close is often the most effective — they can help you stay accountable.
Professional Counsellor
Consult a psychiatrist or counsellor. Mental health services — both government and private — are available in Bangladesh.
Personal Diary
Write down how much time and money you spend each day. This habit helps you understand your own patterns and make deliberate changes.
Seeking help is not a sign of weakness — it is an expression of responsibility toward yourself and your family. You can find more answers on responsible gambling on our FAQ page.